Welcome to our support center. Here you’ll find the answer for most frequent issues and questions. In case you can’t find the answer in one of these categories, you can create a customer support ticket in the section where your problem relies.
- How do I create a campaign?
- How do I turn on a campaign?
- Can I manually choose the photos I want to show up?
- Can I use hidden products in my offer?
- How many products can I include in an offer?
- Can I use Shopify gift cards in an upsell offer?
- Is there a limit to the number of upsell offers I can offer?
- What happens if the customer triggers more than one offer?
- I have another issue creating campaigns
- How does the app work?
- Based on what can the popup be triggered?
- Where can the popup be triggered?
- What's the difference between selecting Upsell or Cross-Sell for a campaign?
- Can I include automatic discounts in an upsell / cross-sell offers?
- What happens when an offer product is out of stock?
- Is the app compatible with Langify and other language apps?
- I have an issue with the way the app works